A renowned US based client, whom we were trying to get on-board for almost a decade finally was convinced to use us for their service. They initially started with 1 vessel database population which led to one after the other being extremely satisfied with the results.
One fine day, their delivery head asked to arrange a call with our management team. The call was set up late evening due to time difference, clueless of the agenda and introspection at various levels. The call started and delivery head tells us that due to good show and trust we were able to create, he has a project of 80+ vessels for us. All of us were on cloud 9 trying to absorb the good news, however then comes a shocker, little did we know the client had already committed to deliver all these vessels in 6 months’ time, which meant we did NOT have any time to recruit, train or any turnaround time in hand.
We had no choice to negotiate the timelines and at the same time could not afford to lose such a large project. With almost no choice, we decided on the same call to take up this challenge and scaled up 3-fold in next two weeks’ time to execute this and weekly calls were set up to track the progress.
In about another 6-8 weeks’ time, same client came up with another project of 100+ vessels however this time we had the leverage to define and plan the timelines, recruit and train our resources. The confidence that we were able to build for the client allowed the client to outsource the non-core functions and concentrate on their core activity of their organization and get more business opportunities for us.
We saved on marketing and BD costs, while client saved on cost of expansion, space and resources, which are expensive compared to India.
Although we did take up the project, we request all our prospects to give us sufficient turnaround time to scale/up down the team size and discourage such practice
Head – Finance & Admin
+91 77188 74263
Asst. General Manager – Operations
+91 83080 04402
A Marine Engineer by training (Indian Navy) with 23 years of experience in Operations, Repairs and Refit Planning, and inventory management.
Over 7 years of association with Valad as Project Manager, managing Data Building of vessels, documentation, Spares updation, Account setting, Budgeting, SW Testing, Supplier Updation.
AGM Business Development
+91 90045 00067
Sachin Bagul is a Bachelor of Science IT Graudte who is an optimistic and enthusiastic sales professional with over 13 years of combined experience working in the sales industry. He started his career working in various International US & UK BPO/KPO processes and has been associated with VALAD since 2015. With consistent performance and excellence in his role, he has grown from Sales Executive to AGM Business development in a short period of time. Throughout his career, Sachin has earned the trust of several national and international companies and maintained strong client relationships that generate repeated business opportunities. He is responible for Hiring, Training and Building the right Sales team, Client handling and Relationship developement, Sales Targets, Revenue sheets and Coordinating with Operations and Management teams. He has succesfully arranged and conducted International trips to Germany, Netherlands & Singapore representing his company and increasing client portfolio in these countries. During weekends he spends most of his time with Family, Friends or Playing Cricket.
General Manager – Commercial & Sales
+91 90045 00042
With Valad for over 9 years and a total of over 15 years in the IT, ITES, BPO/KPO industries, Jay has been leading in project management, customer relationship management, operations, business analytics, delivery, quality compliances and training domains.
His international experience in diverse organizations like Arctern, Volt Information Sciences, Global Telecommunications & Kemco International makes him a natural fit for his role at Valad. When he’s not working, which is rare, he enjoys running, trail walking & photography. He’s also a part-time cricketer and is interested in exploring the world one weekend at a time.
PA to Chairman
+91 70454 11235
Susan Pereira has done her BA in Sociology. She comes with a vast experience of around 29 years out of which 11 years is with VALAD Infotech Solutions Pvt. Ltd. Working with the Top level Management and handling recruitment is her forte. Susan is good in co-ordination and keeping everyone well informed about schedules, meetings, etc. Susan can be contacted on her email ID: firstname.lastname@example.org or mobile number +91 7045411235.
AGM – Operations
A Marine Engineer by qualification and a Marine software solution expert. Syed is a professional with experience in building and implementation of PMS software & relational database management systems including but not limited to Maritime / Shipping Industries. Has worked on various projects in his budding career and now helps mostly in Transition, Requirement gathering, Team management and Client interactions for successful deliveries of projects. Skilled in Database Management, Data Analysis, Microsoft Excel, Power BI, Python and Cloud Computing. Syed is always eager to learn new things and keep himself updated with current trends in Shipping and IT industry.
Narmada is an honest professional with employee centric attitude. She believes in open communication between employer and employee and strives to keep a healthy working environment at workplace. She has strong recruiting skills and also helps in training new joiners. She adheres to organizational policies, procedures and makes sure to deliver the best in every capacity. email@example.com
DYPM – Operations
+91 91520 32681
A Marine Engineer by qualification with sailing experience. Over 3 year’s association with Valad as Project Engineer, managing database building & project planning. Worked on Database Building & Data migration of variety of vessels on multiple projects for various clients. Have vast experience on different PMS (ABS NS5, CFM, AMOS etc.)
Deputy General Manager – Operations
+91 77380 71040
A Marine Engineer by training with 15 years of experience in Operations, Repairs and inventory Management.Worked on various types of merchant vessels with wide range of experience on all types of marine machineries and equipments.
Associated with Valad as Deputy General Manager, managing Data Building of vessels, documentation, Spares updation, Budgeting, Supplier Updation.
Asst Manager IT
Head of Technical
+91 77380 71040
Manager – Operations
+91 98197 35388
MNI (Member, Nautical Institute)
+44 79008 06755
A thorough vessel professional, Capt. Pearson has been leading the vessel optimization domain in his stints from a sea-faring marine officer to Sales & Marketing roles across the globe. He leads teams to make effective programs on inventory management, staff training, and apprising for all possible vessel structural integrities. As a member of the Nautical Institute, he is a senior member of the marine community and speaks the world over on topics related to vessel management.
Founder & Chairman
+91 98192 46860
A Marine Engineer by qualification and an industry leader by experience, Manoj has been at the forefront of the industry in a career spanning almost four decades. Having worked across vessel types and in roles ranging from core engineering to audits to maintenance and more, he founded Valad in 2005 with the objective of giving the industry an organization making non-core functions least worrisome for corporations. As the Chairman, he is always finding out newer ways in which Valad can be a true partner to its clients.
+91 98216 33452
A Marine Engineer by training and a rich experience, Rahul has the enviable role of knowing what a vessel needs to be maintained effectively & efficiently. Having worked across various vessel types over the years his knowledge of sea-faring ships over different waters has made Valad develop specific back-end solutions, in consultations, at the micro-level. His profession is also his hobby and when not at work he’s often found reading up on the latest machinery innovations and exploring newer ways of keeping them at the optimal utility.